I’m a pretty anal person. When I started my search to find some nice Tibetan singing bowls, I went top to bottom of every single site on the web. Reached out to several different companies. Ryan called me back personally. Asked me why I was getting them, and worked with me to get a set of bowls that will accomplish what I’m looking for. I have cancer and I use them as a meditation tool. I cannot state how nice it was to have somebody call me and take interest. That’s what you will get when you work with this company and Ryan. Oh and the quality and selection of the bowls is awesome.